Terms and Conditions
Braids by Florence LLC | Last updated: October 2026
By visiting our website, booking an appointment, or texting us, you agree to these Terms and Conditions. Please read them. If you do not agree, please do not use our services.
💬 SMS Text Messaging Program
Program Description: Braids by Florence LLC sends text messages to people who agree to receive them. We use text messages to confirm appointments, send reminders, follow up after your visit, and share special offers when you have opted in to receive them.
How to Sign Up: You can sign up for text messages by entering your phone number in our booking form and checking the box that says you agree to receive texts from us.
Message Frequency: You may receive up to 4 messages per month. Message frequency may change based on your bookings and activity.
🔒 We do not share your phone number or opt-in data. We will never sell, rent, or share your phone number or your consent to receive texts with any third party or outside company for marketing or any other purpose.
For more information on how we handle your data, please see our Privacy Policy.
1. About Braids by Florence LLC
Braids by Florence LLC is a hair braiding salon located at 5254 Carlson Lane, Fairfield, CA 94534. We offer knotless braids, box braids, boho braids, cornrows and feed-in braids, Fulani braids, crochet styles, faux and butterfly locs, bob braids, micro braids, and twists. We are open 7 days a week: Monday and Wednesday 8am to 10:30pm, Tuesday and Thursday 3:30pm to 11pm, and Friday through Sunday 8am to 11pm.
2. Use of Our Website
Our website is for people who want to learn about our services and book an appointment. You may not use our website to do anything that is illegal or harmful. You may not copy, scrape, or reuse content from our website without our written permission.
We may update, change, or take down any part of our website at any time without notice.
3. Appointments, Deposit & Cancellation Policy
Booking deposit. A $50 deposit is required to secure your appointment. Your appointment is confirmed once the deposit is received. The deposit goes toward your total service price.
Non-refundable deposits. Deposits are non-refundable if you cancel or miss your appointment.
Rescheduling. Please contact us at least 48 hours before your appointment to reschedule. With sufficient notice, your deposit may be transferred once to a new appointment scheduled within 30 days.
Late cancellations. Cancellations or rescheduling requests made less than 48 hours before your appointment will result in forfeiture of your deposit. A new deposit is required to book again.
No-shows. If you miss your appointment without contacting us, your deposit will be forfeited. A new deposit is required for any future booking.
Late arrivals. Please notify us if you are running late. Arriving more than 15 minutes late may require rescheduling, depending on the time needed for your service. If we cannot accommodate you, your deposit will be forfeited.
If we cancel. If we need to cancel your appointment, you may choose a full deposit refund or transfer your deposit to another date.
4. Pricing
Prices are listed on our website in US dollars. Prices marked "from" or with a "+" are starting prices and depend on the size, length, and hair needed for your style. We will confirm your price before we start.
5. Payments
Your $50 deposit is paid when you book and is applied to your total. The remaining balance is due at your appointment. We use a secure third-party payment system and do not store your card number.
6. Service Results
We do our best to give you great results every time. Braiding results can vary depending on your hair type, texture, and how you care for your braids after the appointment. We are not responsible for results that are affected by things outside our control, such as your hair type or care after the service.
If you are not happy with your service, please tell us before you leave. We will do our best to fix any concerns at that time.
7. Photos and Videos
We may take photos or videos of finished hairstyles to share on our website or social media. We will always ask for your permission before sharing your image. If you do not want us to take or share photos of you, just let us know.
8. Limitation of Liability
Braids by Florence LLC is not responsible for any loss, damage, or injury that is not directly caused by our services. We are not responsible for lost or stolen items in our salon. Please keep your belongings with you at all times.
To the fullest extent allowed by law, Braids by Florence LLC is not responsible for any damages that go beyond the amount you paid for the service in question.
9. Privacy
Your privacy matters to us. Please read our full Privacy Policy to understand how we collect, use, and protect your personal information. By using our website or services, you also agree to our Privacy Policy.
10. Changes to These Terms
We may update these Terms and Conditions at any time. When we do, we will update the date at the top of this page. Your continued use of our website or services after any changes means you accept the updated terms.
11. Governing Law
These Terms and Conditions are governed by the laws of the State of California. Any disputes will be handled in the courts of Solano County, California.
12. Contact Us
If you have any questions about these Terms and Conditions, please reach out to us:
Braids by Florence LLC
5254 Carlson Lane, Fairfield, CA 94534
Hours: Mon & Wed 8am–10:30pm | Tue & Thu 3:30pm–11pm | Fri–Sun 8am–11pm
Instagram: @braidsbyflorence
Privacy Policy: braidsbyflorence.braidconnector.ai/privacy-policy